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Prescriptions and Remedies for a Retail Revival

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Gap CMO Exits 11 Months After Joining The Company

In the wake of Gap Inc.’s revelation that it would not spin off Old Navy into a separate company, which also coincided with the departure of Gap brand President and CEO Neil Fiske, the apparel retailer is losing another major executive. CMO Alegra O’Hare,...

Hanna Andersson Suffers a Data Breach

Hanna Andersson, a children’s clothing company with stores across the country, has told customers that their card payment data may have been compromised in a security breach last year. For nearly two months from mid-September to mid-November, an...

What Retailers Should Learn From the 2019 Holiday Inbox

With a 3.4 percent growth in holiday retail sales, early reports from the 2019 season are positive. Online and mobile shopping saw the biggest growth last year, recording a 19 percent rise in online spending, and nearly 80 percent of consumers used their phones to...

3 ‘C’s’ to Set Your Foundation for Success

A recent Salesforce.com report, Customer Expectations Hit All-Time Highs, uncovers how “Modern customers have much higher expectations, such as proactive services, personalized interactions, and connected experiences across channels.” This message is...

New York City bans cashless stores

New York City is the latest locale in the U.S. to ban cash-free stores, joining Philadelphia, San Francisco and New Jersey.Read More

How Light Field Technology Will Impact Retail In 2020

While the last decade has not always been easy for the world of retail, it’s hard to deny that it has been exciting. Globalization and the proliferation of digital technology have made e-Commerce nearly ubiquitous across the industry and given more power to...